In order to get a quick response of warranty claim from Vanguard, the dealers have to know the following steps.
1. A standard warranty declaration from Vanguard.
With this declaration,you are able to know the warranty items of each product.
2. A Warranty Claim Process.
"Never let your customers waiting for parts!" this is the philosophy in Vanguard.
In order to fulfil it's "next day" shipping promise, all dealers need to know the process of claim.
Generally, the dealers buy all parts no matter it is for warranty or not. And Vanguard return 110% the acknowledged warranty amount in the year end.
3. A Warranty Claim Sheet.
All the dealers need to back up the standard warranty sheet. The dealers must fill the warranty claim sheets very carefully and present enough evidence/photos if requested! How many warranty sheets are acknowledged,you will get the 110% amount back in the year end!
Please go and download the Warranty materials in the download center.
All the dealers must keep the above three items in mind. Only basing on that,you are able to get parts/compensattion fairly and quickly.
Regards
Vanguard
